Customer Service
We're here to help with any questions or concerns about your jewelry purchase or our services.
Phone Support
Speak directly with our customer service team.
+1 (613) 555-7890
Monday-Friday: 9AM-8PM
Saturday: 10AM-5PM
Sunday: Closed
Email Support
Send us an email and we'll respond within 24 hours.
Ottawa_Opal_Shop@hotmail.com
For general inquiries
Ottawa_Opal_Shop@hotmail.com
For order and product support
Visit Our Store
Come see us in person for personalized service.
123 Sparks Street
Ottawa, Ontario
Canada
Monday-Friday: 9AM-8PM
Saturday: 10AM-5PM
Sunday: Closed
Frequently Asked Questions
What are your store hours?
Our store is open Monday through Friday from 9AM to 8PM, Saturday from 10AM to 5PM, and closed on Sunday.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order through your account on our website.
Do you offer gift wrapping?
Yes, we offer complimentary gift wrapping for all purchases. You can select this option during checkout.
How do I schedule a jewelry repair?
You can schedule a repair by calling our customer service team or visiting our store in person. We'll assess the repair needs and provide you with an estimate.